{"$schema":"https://jsonresume.org/schema/","basics":{"name":"Jesus Manuel Hernandez Zozaya","label":"Staff Software Engineer","email":"jesus@jmherzo.com","location":{"city":"Puebla","countryCode":"MX"},"url":"https://jmherzo.com","headline":"8+ years building high-scale consumer products. Staff-level ownership across architecture, design review, and the people side of shipping.","summary":"Staff Software Engineer with 8+ years building high-scale consumer products at Gigantic Playground, PayPal and AutoZone. I own systems end to end - from event taxonomy and data models through GraphQL layers and the client-side architecture on top of them. I lead through both architecture and people: running high-level design reviews, mentoring engineers, and aligning stakeholders from product and design through director level. Outside of that I founded and built Brokxr, a full-stack insurtech platform, from the ground up.","profiles":[{"network":"LinkedIn","username":"jmherzo","url":"https://linkedin.com/in/jmherzo/"},{"network":"GitHub","username":"jmherzo","url":"https://github.com/jmherzo"}]},"work":[{"company":"Gigantic Playground","position":"Staff Software Engineer","startDate":"2026-05","endDate":null,"summary":"Technical owner of the analytics platform, leading architecture, design review, and delivery for the Fleet Platform System.","technologies":["AWS","BrightSignOS","HTML","JS"],"url":"https://giganticplayground.com/","highlights":["Architected the company's first analytics platform from the ground up - event taxonomy, ingestion pipeline, data model, and reporting layer - turning open-ended business questions from leadership into a durable technical foundation.","Authored the high-level design and drove it through formal HLD review with engineering and business stakeholders, establishing the design-review bar the team now follows and de-risking scope before implementation started.","Owned stakeholder alignment across the organization - gathering requirements from product and business owners, negotiating priorities, and communicating tradeoffs and progress to non-technical audiences."]},{"company":"PayPal","position":"Member of Technical Staff 1","startDate":"2023-04","endDate":"2026-02","summary":"Member of Technical Staff and lead on the Digital Wallet team, overseeing card management, bank linking, and fund transfers related operations for PayPal's 400M+ global user base.","technologies":["React","TypeScript","NextJS","GraphQL","Apollo","Redux","NodeJS","Jenkins","GitHub"],"url":"https://www.paypal.com","highlights":["Led the Digital Wallet team's integration into PayPal's federated super graph architecture, powering the next-generation iOS and Android app for 400M+ users. Served as team focal point across principal architects, directors, product, and design. Drove adoption of a server-selected components pattern that reduced data-fetching latency by 2x, guiding 20+ engineers and team leads through the implementation.","Engineered the GraphQL layer and Next.js UI flows for a confidential next-generation in-device wallet initiative targeting a tier 1 software company. Delivered the end-to-end card provisioning experience including security compliance flows with Visa and Mastercard, enabling users to add and manage cards within the device wallet.","Co-led the rebuild of PayPal's global card-add experience on web, delivering a plug-and-play architecture used across all markets with 2x performance improvement.","Architected the client-side and API layer for Money Pools, a cross-functional fund-sharing product that drove +$30M in Total Payment Volume."]},{"company":"AutoZone","position":"Front End Tech Lead","startDate":"2021-03","endDate":"2023-04","summary":"Owned frontend engineering decisions for the Customer team on autozone.com - architecture of new features, release planning, and stakeholder communication.","technologies":["React","TypeScript","NextJS","Redux","NodeJS","TanStack Query","Jenkins","GitLab"],"url":"https://www.autozone.com","highlights":["Designed and developed with the customer team, the frontend implementation of the key products recommendation feature inside a product details page. This feature increased weekly sales by 20%."]},{"company":"AutoZone","position":"Systems Engineer / Assoc","startDate":"2020-08","endDate":"2023-04","summary":"Built and enhanced complex frontend flows for autozone.com across sign in, create account, rewards program, and orders history, and led the profile page refactor - reducing code complexity, making it mobile first, and increasing load speed.","technologies":["React","TypeScript","NextJS","Redux","NodeJS"],"url":"https://www.autozone.com","highlights":["Refactored a whole suite of react components to use the hook pattern, reducing complexity, moving away from class components, removing boilerplate code, and reducing overall file size."]},{"company":"Ellucian","position":"Software Developer","startDate":"2018-06","endDate":"2020-08","summary":"Built custom UI interfaces and backend services for web-based applications.","technologies":["React","TypeScript","ASP.Net MVC 5","SQL Server","Jenkins"],"url":"https://www.ellucian.com","highlights":["Implemented and contributed to a proprietary React Component Library (based on Material UI) and integrated a complete proprietary Design System, which included a theme palette, images, and wording guides.","Helped improve the frontend development flow around code transpilation with webpack and linting enhancements for standardization."]}],"projects":[{"name":"Brokxr","startDate":"2025-01","endDate":null,"url":"https://brokxr.com","tagline":"A full-stack insurtech platform for insurance brokers, founded and built solo.","summary":"My own company project - founded, architected and built from the ground up. Brokxr manages the complete policy lifecycle for insurance brokers, a workflow that most of the market still runs on spreadsheets and WhatsApp.","technologies":["Next.js","Firebase","Shadcn","TanStack Query","Vercel"],"highlights":["Designed a data access layer and DTO architecture that keeps the domain model clean across policy management, client tracking, and prospect pipelines.","Built renewal workflows and premium receipt generation - the two operations brokers spend the most manual time on.","Multi-channel client communication so brokers reach clients where they already are.","Owns the whole stack: schema design, auth, business logic, UI, and deploys."]},{"name":"Wallet into Federated Super Graph","context":"PayPal","summary":"Led the Digital Wallet team's integration into PayPal's federated super graph architecture, powering the next-generation mobile app for 400M+ users. Drove adoption of a server-selected components pattern that reduced data-fetching latency by 2x.","technologies":["GraphQL","Apollo","React","TypeScript"],"highlights":[]},{"name":"PayPal Global Add Card","context":"PayPal","summary":"Co-led the rebuild of PayPal's global add card experience on web, delivering a plug-and-play architecture used across all markets with 2x performance improvement.","technologies":["React","TypeScript","NextJS","Redux"],"highlights":[]}],"skills":[{"category":"Core","items":["TypeScript","JavaScript","HTML","CSS/SCSS"]},{"category":"Frontend","items":["React","Next.js","Redux","TanStack Query","Tailwind CSS","Shadcn"]},{"category":"Backend & Data","items":["Node.js","GraphQL","Apollo","REST APIs","Firebase","SQL Server","MongoDB"]},{"category":"Platform","items":["AWS","Vercel","Jenkins","CI/CD","Git"]}],"education":[{"institution":"Instituto Tecnologico y de Estudios Superiores de Monterrey (ITESM)","studyType":"B.S.","area":"Robotics and Digital Systems Engineering","endDate":"2017","score":"GPA: 95/100","note":"Graduated with honorable mention of excellence in 2017"}],"languages":[{"language":"English","fluency":"C1 BULATS / 571 TOEFL"},{"language":"Spanish","fluency":"Native"}]}